Our organisation has had an ongoing relationship with Kents Hill Park for many years. The Kents Hill team understand the training business and if delegates are fed well and sleep well, this makes for an optimum learning experience when delegates attend their training. The hotel has gone above and beyond during COVID to make guests feel safe and share advance information on Health and Safety and cleaning regimes which bring comfort to delegates. The hotel has articulated clearly the processes and procedures in place to prevent and mitigate the risks of COVID. They are very flexible to our requirements and on many occasions have supported last minute, high volume bookings without issue. The hotel menu is frequently changed (which benefits longer term stays) and caters to a wide range of dietary requirements and tastes. There is great Wi-Fi signal and more than ample parking which are key to business guests. We have always found the Kents Hill Team to have customer service at the heart of their delivery and look forward to working with them in the future.

It was very refreshing to see The Venues Collection recently announce their stay safe, feel safe charter for conferences, training and events, not only did it show their proactive approach but the ability to be flexible and adapt during these unprecedented times. We shared their new six point charter with a client of Successful Events who regularly uses the group, they felt every point of the charter has been carefully thought out, has reassured them and given the company confidence for their attendees to return back to the venue and stay safe, feel safe.

I would highly recommend The Venues Collection as they have a real understanding of my clients needs and go above and beyond to meet and exceed their expectations. They are a great value for money option for my clients and offer great food and service throughout.